German Customer Account Manager - Must be fluent in German
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Job Type | Full Time |
Location | Huntingdon, Cambridgeshire |
Area | East of England, All |
Sector | Permanent |
Salary | £20000 - £25000 per annum + Salary Negotiable |
Start Date | |
Advertiser | remoteapi |
Job Ref | maria_1530708873 |
- Description
Main duties
Being able to deliver excellent customer service to internal and external customers and enjoy dealing
with people
Have good knowledge of our products and services, in particular planners (student, teacher and
primary)
The ability to use the main database and tracker database to ensure all information is kept up to date
Entering planner and other jobs onto the database and ensuring the information is current throughout
the production process
Tracking jobs throughout their progress
Providing proof assessment to planner jobs with very high accuracy and attention to detail
Have a problem solving attitude, working with the level 3 CAM to solve all types of queries,
complaints and problems
Being able to communicate with internal and external customers and suppliers by telephone, email
and mail
Updating the customer user information on the database - daily
Ensuring the 'order tracking' information is up to date at all times
Sending jobs 'to print' using various software
Other tasks as required from time to time
Hours of work: 8.00 to 4.00 however we can offer some flexibilityTaskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy. (Permanent Vacancy)