Collections Advisor
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Job Type | Full Time |
Location | Leamington Spa, Warwickshire |
Area | Midlands, All |
Sector | Permanent |
Salary | £15000 - £16000 per annum + monthly bonus |
Start Date | |
Advertiser | remoteapi |
Job Ref | 46765/001_1532613878 |
- Description
Collections Agent - Leamington Spa
Permanent - £15-16K plus monthly bonus
Monday to Friday - Shifts between 09:00 - 18:00
TM Resourcing are working with an established law firm in Leamington Spa and they are looking to recruit a full time Collections Agent to join their Debt Recovery team. The Debt Recovery team has significant experience in recovering debts on behalf of banks, financial and insurance institutions, corporates, retailers, SMEs and individual traders.
Key Duties:
Using a dialler system to make inbound and outbound calls, liaising with customers and third parties to maximise recoveries on overdue balances.
Assess customer affordability in-line with TCF/FCA guidelines to negotiate realistic repayment plans.
Adhere to DPA and company data security procedures.
Achieve set targets.
About You:
Experience within a Collections role is preferred, but not essential. You may have worked as a Case Manager, Collection Advisor, Collections Expert, Collections Agent, Collections Specialist, Debt Recovery Advisor, Debt Management Advisor, Customer Service Advisor, Debt Collector, Debt Collection Negotiator, Telephone Negotiator, Sales Advisor, Retentions Advisor.
Excellent communication skills, both verbal and written.
The ability to objection handle and to use own initiative.
In return our client offers a competitive salary and excellent benefits package; including 22 days annual leave (in addition to bank holidays), a bonus scheme, pension, training and development, healthcare scheme, subsidised gym membership, on-site restaurant, an active social committee, free on-site car parking and childcare vouchers.
Interested? Apply now for immediate consideration.
Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy.