Maternity Cover 12 Months Receptionist - Hotel - Must drive
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| Job Type | Full Time |
| Location | Stamford, Lincolnshire |
| Area | Midlands, All |
| Sector | Permanent |
| Salary | Up to £7.83 per hour |
| Start Date | |
| Advertiser | remoteapi |
| Job Ref | maria_1543854802 |
- Description
- To ensure all guests are greeted with 'service with a smile' and that your personal hygiene and appearance is in keeping with the standards of the company and meet with customer expectations
- To ensure all telephones are answered within three rings and to handle or transfer the enquiry as required.
- To take and handle reservations for accommodation and to check availability and handle all reservations associated to all the facilities available
- To effectively handle customer complaints; to resolve issues to the complete satisfaction of the customer and treat all complaints as an opportunity for a re-sale
- To actively seek to surpass customer expectation and actively up-sell and provide information to all guests as required
- To ensure customer facing areas and back of house areas in your department are kept clean and tidy at all times.
- To carry out any other duties that may be reasonably expected for the role.
- To maintain confidentiality of all company data as would be required by the nature of the role.
QUALIFICATIONS & EXPERIENCE
Previous Customer Service Experience
Proficient with IT
BACKGROUND SKETCH
Outgoing, Presentable, Good attention to detail, People orientated, Communicator
Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy. (Permanent Vacancy)
