Mortgage Administrator

We are currently working with our financial services client to recruit a permanent, full time, Mortgage Administrator. This is a fantastic opportunity for an experienced CeMap qualified administrator to join a busy team providing administrative support to the Mortgage Advisors.

Duties and Responsibilities:

• First point of contact for answering all calls
• Calling lenders and BDM's to help source suitable mortgage solutios
• Inputting cases onto a CRM system
• Preparing illustrations for Advisors using various different websites and tools
• Ensuring each mortgage and/or life application is input onto the CRM in line with company policy and procedure
• Collecting and sorting client documents
• Effectively managing a caseload to ensure all required administration and documentation is completed to compliance standards as per company policy
• Ensuring ongoing customer communication throughout the application process
• Liaising with lenders to obtain updates on case status
• Liaising with Solicitors to complete the mortgage

Skills & Experience Required:

• CeMap qualified with at least 6 months financial services administrative experience
• GCSE English Language & Literature Grade C or above
• Excellent IT skills including experience of all Microsoft Office systems
• Excellent communication and customer service skills
• Ability to work within a team and develop positive working relationships

In return our client is offering a salary of £18,000 - £21,000 dependent upon experience plus additional benefits.

This is a full time role working Monday to Friday, 9am to 5pm.

If you have the skills and experience required click "Apply" now!