German Speaking Customer Service Advisor
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| Job Type | Full Time |
| Location | Preston, Lancashire |
| Area | North West England, All |
| Sector | Permanent |
| Salary | £16000 - £18500 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 46755/004_1552647407 |
- Description
Are you a German speaker with strong English languages skills?
Do you want to use your native language in a customer focussed environment?
If the answer is YES these roles could be for you!
Customer Service Advisors (German Speaking)
Permanent, Full Time (Mon - Friday between the hours of 8am and 8pm plus one Saturday morning per month)
£16k rising to £18,500 per annum after probation plus a small bonus scheme
Our client is a leading financial and customer care outsourcing partner for international, blue-chip companies within the financial services and telecoms sector and pride themselves on offering their clients a bespoke outsourcing service tailored to their needs.
As a Customer Service Advisor you will be speaking to customers in your native language, ensuring that every customer you speak to have a fantastic customer service experience.
Role Responsibilities:
Answering inbound calls from customers and dealing with general queries
Taking payments and setting up payment plans where appropriate
Updating customer accounts
Responding to emails in a timely manner
Dealing with complaints in a courteous and professional manner
You will need:
Previous customers service experience either telephone based or face to face
Excellent communication skills in your native language and English both verbal and written
Good IT and keyboard skills
These are full time roles working Monday to Friday between the core hours of 8am and 8am. You won't work every weekend just one Saturday morning per month, 9am to 1pm.
Immediate starts are available so click "Apply" now for immediate consideration.
