Customer Service Advisor
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| Job Type | Full Time |
| Location | Leeds, West Yorkshire |
| Area | Yorkshire and the Humber, All |
| Sector | Permanent |
| Salary | £15000 - £16000 per annum + various |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | APB1907021800-50881_1562087091 |
- Description
A great opportunity to develop a customer service career with a professional, respected law firm - formal experience not required as comprehensive training is provided.
A sense of pride working for a renowned, prestigious, award winning law firm.
A professional yet relaxed, forward thinking culture found within smart, modern, city centre offices.
If you want all of these things as well as the long list of employee benefits below then this is the opportunity for you.
Up to 29 days annual leave + bank holidays
Holiday trading available
Regular bonuses
City centre, cross company social events
All paid for Summer BBQ, Christmas party and other adhoc events
Maternity and paternity pay
Employee assistance programme including healthcare cash plan
Enhanced pension contribution
Comprehensive life assurance
Travel to work schemes, season ticket loans etc.
Free legal services
Support with professional subscriptions
Discount group memberships
Free tea and coffee
The Role
As the first point of contact, you will be providing invaluable support to the Remortgage Case Handlers within the conveyancing department. You will be dealing with any questions or queries raised by the firm's clients, the borrowers and the referrers.
The majority of the work will be done over the phone, dealing members of the general public (the borrowers) who are going through the remortgage process. There will however me some administrative duties and some matters that will have to be dealt with via email. You will be given full training so you can take ownership of the call so you can deal with it effectively, providing excellent customer service.
You
Possess fantastic, warm yet professional verbal and written communication skills.
Happy working under pressure in a busy environment.
Great attention to detail and respectful of job, making sure things are done accurately and to a high standard in line with procedures.
Hard working, committed, reliable
Understand the importance of providing excellent customer service
If you meet our requirements and the opportunity appeals to you please apply on-line and you will be contacted within 48 hours if you are shortlisted. Further details will then be discussed and interviews sought ASAP for those candidates progressing.
TM Resourcing are acting as a recruitment agent on behalf of our client for this vacancy.
