GERMAN SPEAKERS REQUIRED - HUNTINGDON
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| Job Type | Full Time |
| Location | Huntingdon, Cambridgeshire |
| Area | East of England, All |
| Sector | Commercial |
| Salary | Negotiable |
| Start Date | |
| Advertiser | remoteapi |
| Job Ref | ALC/2304/1353_1526710721 |
- Description
Overview of role
To support the Level 3 Customer Account Management team in processing orders, ensuring that clients
receive a premium service where all orders placed are processed and dealt with in a professional and
timely manner and are delivered to school on time
Main duties- Being able to deliver excellent customer service to internal and external customers and enjoy dealing with people
- Have good knowledge of our products and services
- The ability to use the main database and tracker database to ensure all information is kept up to date
- Entering jobs onto the database and ensuring the information is current throughout the production process
- Tracking jobs throughout their progress
- Providing proof assessment for jobs with very high accuracy and attention to detail
- Have a problem solving attitude, working with the level 3 CAM to solve all types of queries, complaints and problems
- Being able to communicate with internal and external customers and suppliers by telephone, email and mail
- Updating the customer user information on the database - daily
- Ensuring the 'order tracking' information is up to date at all times
- Sending jobs 'to print' using various software
- Other tasks as required from time to time
Hours of work: 8.00 to 4.00 however we can offer some flexibility
Retention Bonus of £750 for completion of contract.Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy. (Permanent Vacancy)
