Receptionist
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| Job Type | Full Time |
| Location | Lutterworth, Leicestershire |
| Area | Midlands, All |
| Sector | CommercialPermanent |
| Salary | £17000 - £18000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | HB1049_1578674314 |
- Description
Receptionist
£18,000 per annum
Lutterworth
Taskmaster are currently recruiting for a Receptionist to join the dedicated team at a Luxury Hotel near to Lutterworth.
Working hours 5 days out of 7 - 40 hours per week. Flexibility toward working hours are necessary.
The salary of offer is £18,000 per annum depending on experience, plus company benefits.
The Role
As Receptionist you will ensure the highest standard of customer service, making sure all customers and guest are cared for in a polite and timely manner.
Other responsibilities include:
- To ensure an efficient and welcoming service to customers at the Hotel and/or Leisure facilities desk.
- Taking booking, manging personal data and updating the systems.
- Allocate rooms in line with booking.
- Take messages and forward information onto the relevant departments.
- Act as first point of call for customers, answering the phones and any emails.
- Answer all reception correspondents in a timely and professional manner.
- To ensure the reception areas are kept clean and tidy and provide a welcoming environment to customers and guests.
- To input into the compilation of and work within the agreed departmental budget.
- To assist in managing aged debtors on a daily basis.
- To assist with the completion of departmental rotas in line with business.
- To input into the rate structures and implement departmental booking policy.
- To maximise the financial potential of the Hotel at every opportunity. Up selling and cross selling products and services.
- To assist other members of the Leisure and Hotel Team as required.
To apply for the role of Reception Supervisor you will need:
- Previous face to face customer service experience.
- Have experience of working in large Hotel reception environment.
- Keen eye for detail.
- Well-presented and well-spoken in front of guests and customers.
- Strong communication skill, verbal and written.
Other benefits include:
- Free parking
- 28 days holiday
- Training and development
- Discounts on accommodation, food, drink and health and beauty treatments
This is a brilliant and stunning establishment to work for with friendly, attentive staff.
Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy.
