Portuguese Speaking IT Analyst
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| Job Type | Full Time |
| Location | Peterborough, Cambridgeshire |
| Area | East of England, All |
| Sector | Industrial |
| Salary | Up to £11 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | DF17022020_1583308663 |
- Description
Portuguese Speaking IT Analyst
A well-known Technology based company is looking to recruit Portuguese Speaking IT Analyst for their growing business within the city. Temp to Perm.
Job Description:
- Proactively keeping customers informed on incident or request status and progress.
- Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork.
- Adhering to incident management procedures
- Monitor, progress and resolve incidents whilst ensuring customer satisfaction.
- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.
- Accurately log incidents and ensure all relevant date is captured whilst logging the incident.
- Provide a point of technical escalation and expertise.
- Keeping up to date with the current standard procedures.
Knowledge and experience.
- Good knowledge of IT platforms, equipment and applications.
- Proven Customer service skills.
- Educated to GSCE level or equivalent in Maths and English.
- MS Office (Desirable)
- Windows Operating Systems (Essential)
- Citrix (Desirable)
- Cisco Telephony Systems (Desirable)
- Hardware troubleshooting of both desktop and server hardware (Desirable)
- Application support of applications from major vendors such as Netapp, Cisco, Microsoft, etc (Desirable).
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
