Technical Support Analyst (German)
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| Job Type | Full Time |
| Location | Peterborough, Cambridgeshire |
| Area | East of England, All |
| Sector | Commercial |
| Salary | £25000 - £30000 per annum |
| Start Date | |
| Advertiser | remoteapi |
| Job Ref | ALC/2905/1702_1527610319 |
- Description
Position
Our Client has a vacancy within the Technical Support team for a Technical support analyst this is a full-time permanent position, within a busy team. The successful candidate will be required to provide telephone, email and on-line support to existing and potential customers and NetSupport Partners to assist with problem diagnosis and aid in recreating working environments for reproducing problems.
Role Requirements
Technical Competences:
1. Experience of installation, configure and troubleshooting of Microsoft Operating systems.2. Good networking skills, including understanding of TCP/IP, DNS, proxy servers, firewalls, DHCP, DNS.3. Experience of diagnosing problems with any software / application or hardware.4. Up to date knowledge of current and emerging IT technologies.5. Knowledge of Microsoft SQL Server and Web technologiesKnowledge and Soft Skills
1. Good customer, and communication skills both orally and written2. Good organisational and planning skills.3. Ability to recognise commercial prospects and deal with them appropriately.4. Willingness to contribute to and be part of a successful team.5. Ability to work on multiple tasks simultaneously and to prioritise workload under pressure.6. Calm, courteous and polite manner. Other1. Fluent German and English in both written and oral communications.2. Full driving license3. Valid Passport
