Customer Service Advisor
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| Job Type | Full Time |
| Location | Peterborough |
| Area | East of England, All |
| Sector | Commercial |
| Salary | £10.80-£12.20ph |
| Start Date | |
| Advertiser | remoteapi |
| Telephone | 01733 347333 |
| Job Ref | bb1310v3 |
- Description
- Customer Service Advisor
Taskmaster are currently looking to recruit a Customer Service Advisor to join the expanding team of our well established client based in Peterborough.
Objective:
You will be responsible for developing and maintaining long-term relationships with your portfolio of customers. You will liaise between customers and cross-functional teams to ensure the timely and successful delivery of our clients products to their customers.
Duties:
• Develop a trusted advisor relationship with key customers.
• Meeting and contacting customers on a regular basis.
• Ensure the profitability of each job.
• Contribute to and attend production and marketing meetings.
• Ensure the timely and successful delivery of our products to meet the customers’ needs and objectives.
• Ensure that all work undertaken fully meets the customers’ satisfaction.
• Identify and act upon opportunities to better utilise and improve the operation.
• Assist Senior Management in achieving company targets.
• Liaise with Production to resolve any customers’ problems/issues.
• Identify and resolve all issues of quality variances to ensure that all work undertaken fully meets the customers’ satisfaction.
• Continuously ensure all Company procedures are adhered to; identify any variances and provide possible solutions.
• General duties will also include: - Answering telephone enquiries; quoting and chasing; dealing with account application forms and payments; credit checking/monitoring customers’ limits; following database and administrative procedures; purchasing of non stock items/materials.
Hours: Monday – Friday- 40 hours.
Pay rate: £10.80-£12.20 (depending on experience).
Please call: 01733 347333 or email: peterborough@tmrec.comfor full details.
Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy
