Case Studies

The Challenge

thyssenkrupp, a valued client since 2011, had experienced multiple relocations of their operations, from Heywood to Leigh, and eventually to Preston. These transitions posed a significant challenge as they risked potential disruptions to their business operations, particularly concerning their driver workforce. The first relocation in 2015 from Heywood to Leigh served as a critical moment when several drivers chose to leave rather than wait for the move.

Our Approach

Understanding the critical nature ofthyssenkrupp’s operations and their reliance on a skilled driver workforce, we implemented a comprehensive approach to mitigate any potential disruptions and loss of skills during the relocations. Our strategy included:

Candidate Pooling for Driver Stability

Before the first relocation from Heywood to Leigh, we initiated a proactive candidate pooling strategy and contingency plan to ensure the continuity of operations in the core components of the business. This involved identifying and engaging with drivers who were willing to commute to Heywood during the transitional period. By cultivating this pool of qualified and experienced drivers, we ensured that thyssenkrupp had access to a readily available, skilled workforce. This not only helped to maintain business continuity but also provided the company with a sense of security and flexibility during the challenging relocation phase.

Streamlined Onboarding Process

Recognising the importance of a smooth and efficient onboarding process, we developed a tailored program for the recruited drivers. This program was designed to accelerate their integration into thyssenkrupp's operations, effectively communicating key aspects such as safety protocols, route familiarity, and company expectations. By equipping drivers with the knowledge and tools they need to excel in their roles, we facilitated a seamless program of change management support throughout this critical period of business transformation. Furthermore, if drivers expressed that they did not want to continue their roles, we supported them with outplacement options across our wider client base.

Ongoing Support and Feedback

Our commitment to thyssenkrupp extended well beyond the initial placements. We maintained continuous communication with the drivers, addressing any queries or concerns promptly. Additionally, our team was on hand to provide ongoing support and guidance during the critical first few weeks of their employment. This approach not only ensured that the drivers felt valued and supported but also contributed to their job satisfaction and longterm retention. Through these strategic initiatives, we not only successfully averted disruptions during the relocations but also helped thyssenkrupp build a stable and motivated driver workforce. Our proactive approach, tailored onboarding, and ongoing support have cemented Taskmaster's role as a trusted partner in thyssenkrupp's journey, enabling them to navigate challenging transitions with confidence and efficiency.

What the candidates said

“During this intense period of change, TaskMaster supported me in making the right choices for my career and helped me to understand the differences I would see in my day-to-day role. They operated with excellent communication and now I can say this move has been the best decision for me” - Driving Candidate

The Results

The foresight to engage drivers before the first relocation proved pivotal. The drivers who assisted during this period not only helped thyssenkrupp maintain their operations without issue but also became familiar with the role's expectations. Consequently, they seamlessly transitioned into temporary-to-permanent positions when the business relocated to Leigh. Upon the company's final relocation to Preston, most of the drivers chose to relocate with them. However, drawing from our past success in recruiting for new locations, we swiftly identified and placed additional temporary-to-permanent drivers within the local area to ensure a smooth transition.